Refund policy

Buyers, who are non-professional individuals, have a withdrawal period of fourteen days from the delivery of their order to return the product to the seller for an exchange or a refund without penalty, except for return shipping costs. The right of withdrawal does not apply to coffee and other consumable products, in accordance with Article L121-21-8 of the French Consumer Code: “The right of withdrawal cannot be exercised for contracts: […] 4° For the supply of goods which are likely to deteriorate or expire rapidly; 5° For the supply of goods which have been unsealed by the consumer after delivery and cannot be returned for reasons of hygiene or health protection.”